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Yes, we require a referral from your physician to ensure continuity of care.

Appointments are scheduled between 8:00 AM and 4:30 PM. New patients should arrive 30 minutes early, and established patients should arrive 15 minutes early for check-in. If you arrive more than 15 minutes late, your appointment may be rescheduled.

Our physicians also provide care at local hospitals; emergencies may occasionally cause delays. If this happens, our team will keep you informed and updated.

We provide appointment reminders three days in advance, but it is crucial for you to keep track of your appointment. If you need to cancel or reschedule, please call our office or email appointments@lunggroup.org at least 24 hours in advance. Missed appointments (no-shows) will result in a $25 fee.

Pensacola Lung Group accepts and files claims for most insurance carriers, including Medicare. Co-pays and deductibles are due at the time of service. If your insurance does not remit payment within 45 days, you may receive a bill for the remaining balance. If insurance does not cover a service, payment is due at your appointment. Your insurance plays a significant role in determining your out-of-pocket costs. If you have questions about your coverage or out-of-pocket costs, our team can help you determine your benefits in advance. Please contact our billing office before your appointment for payment assistance or alternate arrangements.

All calls to doctors, nurse practitioners, or nurses are directed to the nursing line voicemail. Calls are returned within two business days. Leaving multiple messages may delay response times, so please allow time for our team to review your request and respond accordingly.

A home sleep test records basic data, such as breathing patterns and oxygen levels. In contrast, an in-lab sleep study provides a more detailed analysis, including brain activity and muscle movements.