Medical Record Request
How Do I Request My Medical Records?
Requests may be submitted electronically to HealthMark’s Request Manager at https://healthmark-group.com/release-of-information/for-patients/
You can click on the button at the top to enter your email and start the process. Once your request is complete, you will receive an email with a secure link to download your records.
How Long Does it Take to Process Requests?
Records can be available for download in as few as 8 business hours! However, some records may be subject to physician approval and can take up to 5 business days. If it has been more than 5 days since you made your request, please reach out to HealthMark at status@healthmark-group.com for an update.
Any Questions?
You can find a list of frequently asked questions as well as chat live with a HealthMark medical records specialist for additional help on Monday to Friday from 8 a.m. to 6 p.m. CT by clicking here: https://healthmarkgrouphelp.zendesk.com/hc/en-us
